Protection of our customer or site visitor information is an
important policy to Call The Plumber. We assure you that when deal
with Call The Plumber online, your personal information will not be
used in anyway that you did not intend it to be used.
The type of information we do gather depends on how you wish to
use this web site. It is possible for you to visit this web site
without telling us who you are. The only instances where we gather
information is to process an order submitted by an individual or
company or when a specific request is made on our site to join our
mailing list or for further catalogues, information, specials, etc.
Your information will be held in strictest confidence. Personal
information will not be released to third parties.
Some more points about our Online privacy and security...
Q: How will you use any information that I submit?
A: We will use your information for the purpose of completing
business with us, or in any way that you give us permission to.
Q: Can I correct a mistake?
A: At any point before submitting feedback or making a general
enquiry, you can use your browser's back button to return to
previous pages to modify or correct your information.
Q: Will you sell my information to other companies?
A:No. We never sell, trade, lease or rent any personally
identifiable information to other companies.
Q: Does this web site use cookies?
A: Yes we do use cookies to make it easier for you to use this
website and to provide a better, more customised service for
customers. Cookies are bits of information that the website can
transfer to your computers hard drive. Most Web browsers are set to
accept cookies. However, if you do not wish to receive any cookies
you may set your browser to refuse cookies.
Q: Do you use any tracking devices?
A: Whenever a page is accessed over the web, this web site records
the time, date and URL (Uniform Resource Locater - global address on
the WWW) of the request. It allows us to improve our service to you
and to other customers as a whole. For example, we compile
statistics that show the daily number of visitors to our sites, the
daily requests we receive for particular files on our web sites, and
what countries those requests come from. These aggregated statistics
are used internally to better provide services to the public.
Q: What is "spam" and does this web site use it?
A: Spam means unsolicited advertising material sent via email. We
will not send out this type of material.
You can obtain information on privacy issues in Australia by
visiting the Australian Federal Privacy Commissioner's website at
www.privacy.gov.au
