Blocked Toilet

 

Blocked toilet Notice We take great care to clear your toilet as thoroughly as possible using the latest equipment available although there are various reasons why toilets block or re block again in a short period of time.

 

1) Tree Roots – Tree roots are the most common cause of blocked toilets and will re grow into a cracked pipe or broken joint every 3-12 months depending on the tree.

 

2) Broken Pipe – The rough edge of a broken pipe can catch waste material running through your toilets causing the toilet to block several times until it is repaired.

 

3) New Obstruction – Toilet fresheners, children’s toys, baby wipes, sanitary napkins, etc.

 

4) Moved Obstruction – An obstruction in the toilet can be released, only to be jammed again further downstream causing another blockage days later.

 

5) Secondary Blockage – Roots entering an area of the toilet we did not put our toilet cleaning equipment through. Eg. A separate section of the house toiletage system. If you get a recurred blockage in any of the above cases within 30 days, a return visit by our experienced toilet technician will be required. You will not be charged for travelling back to your property or for setting up the equipment, only a fee for the ongoing labour and equipment hire will be charged as though we had never left your property. This is called a continuation rate and costs $140 + gst per ½ hour.

 

*Please note that this rate is only for normal hours, ie Mon-Fri, 7am-4pm. If we find that we did not clear your toilet properly we will not charge you for the return visit. In order to determine the exact cause of the blockage, it is recommended that a diagnostic toilet camera be used. This will enable us to thoroughly examine the internal condition of your pipes and make a recommendation for permanent repairs to be presented for your consideration. *This service costs $320 + gst but, if we have already carried out a toilet clean service for you within 30 days, the rate is reduced to $240 + gst. The camera will also pinpoint the exact location of the fault in your toilet using its transmitter and receiver. This takes any guess-work out of finding the right place to start digging. If our equipment gets jammed down your toilet, you have a damaged pipe. The toilet will have to be excavated at your cost to retrieve the toilet cleaning equipment and repair damage to the pipe. Our toilet cleaning equipment will no damage your pipes in any way. When tree roots are the cause of your blockages we recommend cleaning your toilet annually as preventative maintenance. This is cheaper than replacing your toilets, with the same result. A new option is to have your toilets treated with Vaporooter. This is a root foam treatment that is pumped into your toilets to retard the regrowth of the tree roots. *This service costs $400 + gst for the first 30m of 100mm pipe and $200 + gst for every 30m thereafter. (150mm pipe is charged at $400 + gst per 18m and $200 + gst for every 18mts thereafter.)

 

Ask our plumber about Vaporooter today! Call 1800 65 92 30